1. You are obligated to comply with the following terms of the transaction while accepting the order and delivery of the goods. Before you place an order on the Medwish platform or accept delivery on the Medwish platform, please read the following terms carefully:
1.1. The ordered product price is based on the online price of Medwish when you place your order.
1.2. Please fill in your real name, delivery address and contact information clearly and accurately. Medwish will not be responsible for delays in orders or delivery due to the following circumstances:
1.2.1. You provide an error message and an undetailed address;
1.2.2. Costs and related consequences of duplicate shipments resulting from the unsigned delivery of the goods;
1.2.3. Force majeure, such as: natural disasters, traffic martial law, sudden war, etc.
2.1. Whether you are ordering goods over the phone or ordering goods online, we guarantee the security of your transaction information and your orders are handled by Medwish authorized employees.
3.1. Medwish respects your privacy and under no circumstances will we sell or disclose your personal and order information to any third party (Except as required by national judicial authorities or as required by laws and regulations). All customer information we get from the website or phone is only used to process your related orders.
4.1. As a result of force majeure or other causes beyond the control （Including but not limited to computer viruses or hacking, system instability, your location, user shutdown, mobile network, internet, communication lines, page browser reasons, etc., causing service interruption or failure to meet your requirements）to the Medwish sales system crash or not work properly, resulting in online transactions can not be completed or missing relevant information and records. Medwish will assist as much as possible in dealing with the aftermath and strive to protect customers from economic losses.
5. Customer supervision
5.1. Medwish hopes to provide its customers with the best service through unremitting efforts. The supervision you receive when Medwish provides services to you.
6. Dispute Resolution
6.1. If there is any dispute between you and Medwish, it may be resolved in accordance with the agreement and relevant laws as determined by both parties at the time.
7. Payment instructions
7.1. Buyers can pay for orders through their own bank account, or allow others to participate in payment. If the buyer entrusts another person to make a payment, he/she must take care of the payment receipt.
8. Settlement currency
8.1. Online orders must be settled in U.S. dollars. The technical service fees mentioned here will be calculated in US dollars, paid and collected.
9. Technical service fee
9.1. The cost of the technical service for secure payment shall be borne by the seller (automatically calculated and included in the payment of the online order). Medwish reserves the right to adjust technical service fees and how to collect them.
10. Bank charges
10.1. Bank charges refer to fees charged by banks or third-party financial institutions when they pay and collect transactions. These fees will be borne by the payee. Both buyers and sellers should bear the risk of exchange rate fluctuations.
11. Order time limit
11.1. The Medwish online trading system sets a certain operating time limit for both buyers and sellers on online orders. Both parties should respond in a timely manner.
12.1. Buyers and sellers can choose the logistics channel for delivery through negotiation. This should be truly traceable.
13. Transaction payments
13.1. If the buyer pays the advance payment and no longer pays the later payment, the advance payment will not be refunded. The seller can recover the final payment from the buyer, and Medwish is not responsible.
14. Other instructions
14.1. Medwish serves customers as individuals, companies, institutions, and other social groups that use end-user goods, excluding the seller. Found the seller shopping, Medwish will refuse their services. All the consequences arising therefrom shall be borne by the dealer.
14.2. When placing an order on this website, you should have the ability and ability to purchase the relevant merchandise. By placing an order, you are deemed to satisfy the above conditions and are responsible for the authenticity of all the information you provide in your order.
14.3. When you place an order, please carefully confirm the name, price, quantity, model, specification, size, contact address, telephone, and consignee of the purchased product. If the consignee is inconsistent with you, the consignee’s actions and intentions are deemed to be your actions and intentions and you should be jointly and severally liable for the consignee’s actions and the legal consequences of their intention.
14.4. You understand and agree that the information such as the goods and prices displayed by the seller on this website is only an offer invitation. When you place an order, you must fill out the quantity, price and payment method of the goods you wish to purchase, the consignee, contact information, and receipt. The address of the goods (the place where the contract is performed) and the way in which the contract is performed. The system-generated order information is the data automatically generated by the computer information system based on the content you filled in. It is only the contract offer you made to the seller. After the seller receives your order information, it will only be considered as actual between you and the seller when the seller physically sends the goods you order in the order from the warehouse directly to you The contractual relationship is established directly with the goods you send out. If you order multiple items in one order and the seller only sends you some of the goods, you and the seller only have a contractual relationship with the item actually sent directly to you. Only when the seller actually directly sends you the other goods ordered in the order, you and the seller will establish a contractual relationship between the other goods in the order that have actually been sent directly to you.
14.5. Despite the seller's utmost efforts, due to changes in the market and various factors that are difficult to control with reasonable commercial efforts, this website cannot avoid the situation of out-of-stock items in the order information you submit. If you place an order for goods purchased out of stock, you have the right to cancel the order, the seller also has the right to cancel the order on your own, if you have paid, then you will be refunded.
15. Changes and acceptance of rules
15.1. You acknowledge and agree that this website has the right to modify the terms and related rules from time to time and the revised content will become effective once it is published on the website and replace the previous relevant content.
15.2. Any user who does not agree to an updated version of this Rule or Rule shall immediately terminate the use of the Order Transaction Rule. By ordering and executing online orders or using order trading rules, users will be deemed to have accepted and agreed to these rules.